Monday, August 30, 2004


Complex coffee machine. This coffee machine had so many usability problems, the company had to post (see right) a complete set of 'Fault' instructions to facilitate caffeine dispersal.

Inconsistent design. I was over in the UK north of Birmingham trying to use this phone. The inconsistent keypad made a simple task complex and frustrating.

Questions about the gestures in the world

questions about the gestures in the world

Good site to educate Americans on gestures and their impact on a world audience. I once used the 'OK' symbol at a speaking engagement down in Brazil with 100 people in the audience. Hopefully, you'll spare yourself the experience I had although they simply chuckled and wrote it off as an "American" thing...